Multi-factor authentication (MFA) is required on every Sajentic account. It protects confidential prospect data in the event your password is ever compromised.
Enrolling during signup
When you create your account, Sajentic will prompt you to set up an authenticator app before you can continue. Open any TOTP-compatible app (such as Google Authenticator, Authy, or 1Password) and scan the QR code shown on screen.
Save your recovery codes
After scanning, Sajentic displays a set of one-time recovery codes. Save these somewhere safe — they are shown only once. If you ever lose access to your authenticator app, a recovery code is the only way to regain entry to your account.
Completing the MFA challenge at login
Each time you sign in, after entering your email and password you will be prompted for the current six-digit code from your authenticator app. Enter the code and your session begins.
If you lose access to your authenticator
Use one of your saved recovery codes at the MFA challenge screen. Recovery codes are single-use — each code works once and is then invalidated. If you have exhausted your recovery codes and cannot access your account, contact support@sajentic.com.